Các Phúc Lợi Dành Cho Bạn
Mô Tả Công Việc
1. Customer Experience:
- Support & improve customer experience by troubleshooting problems that happen to
customers when they are using the website via live chat, email, hotline.
- Resolve customers’ requests on a computer system such as posting jobs, activating services, and etc.
2. Customer Satisfaction:
- Study job descriptions and give the advice to help them become more attractive.
- Search matching CVs with Job Descriptions from the database to increase customers’ satisfaction
3. Special projects:
- Screen and approve completed online CVs
- Assist in ad-hoc projects
- Support users in other platforms
Yêu Cầu Công Việc
- Prefer Females due to the team's structure
- Have a strong objective to follow Customer Service as a long-term career
- Find happiness in supporting others in a calming manner
- Be patient, careful & detail-oriented