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System Engineer, Customer Support

  • Experienced (non-manager)
  • Ha Noi
  • 26/02/2024
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Our Office

  • ADDRESS

    15nd Floor, Thai Nam Building, 22D Duong Dinh Nghe Street, Yen Hoa, Cau Giay, Hanoi.

Our Story

Who we are

At FORTNA, we help the world’s biggest brands transform their distribution operations into a competitive advantage. In 2016, the journey was reinforced when Fortna Vietnam was established. The new Vietnam office expands Fortna’s global software development team to further accelerate the development of future releases of FortnaWCS™ and FortnaWES™ software. Since then, Fortna is transforming itself into a World-Class software organization, trusted and partnered by global largest brands.

Who we are
The Fortna Culture

The Fortna Culture

Our culture at Fortna revolve around the 3P: PASSION – PROMISE – PEOPLE:
  1. At Fortna, our PASSION sets us apart from everyone else.
  2. We can PROMISE our Clients that we’ll deliver.
  3. It is our PEOPLE who bring their passion to work every day that makes our promise possible. 

The Fortna Difference

At Fortna, we help the world’s biggest brands transform their distribution operations into a competitive advantage. In 2016, the journey was reinforced when Fortna Vietnam was established. The new Vietnam office expands Fortna’s global software development team to further accelerate the development of future releases of FortnaWCS™ and FortnaWES™ software. Since then, Fortna is transforming itself into a World-Class software organization, trusted and partnered by global largest brands. 

The Fortna Principles

Fortna is a principle-led company, and these sets of principles define who we are
  1. Integrity and honesty are at the heart of our business.
  2. Achieve excellence in everything we undertake.
  3. Creativity and imagination in everything we do.
  4. Recruit the very best person for every job.
  5. Teamwork is everything.
  6. The dedication and intense effort
  7. Always be fair competitors

Our Future Associates

We make an unusual effort to identify and recruit the very best person for every job. Although our activities are measured in millions of dollars, we select our people one by one, because we know that in order to be the best firm, we need the best people.
At Fortna, all Associates have strong attachment to each other, devoting their time here to have fun, to work, to follow their passion, and overall, to make meaningful contributions.

Our People

Hien Nguyen

Senior Software Product Scrum Manager

For us, each day at work is such a fun, where we enjoy the work we do, the team we have and the results we deliver together. We are not a team because we work together. We are a team because we respect, trust, and care for each other. At Fortna, we treasure one-team spirit. It's brilliant when we contribute to make our company a Great Place to Work, and happily figure out that Fortna makes a Better Us everyday. 

Hien Nguyen

Quang Nguyen

Manager, Software Engineering

Working with our clients and our colleagues from around the world has taught me a lot. Living with diversity of cultures makes me happy every single day. Feeling a sense of accomplishment when I am up against a deadline and we only have one shot to get it right, and it turns out better than we could have imagined. Seeing our effort come to life after months of hard working as part of this team makes me proud. Those all are unique experiences that I have had only in this great place.

Quang Nguyen

Our Benefits

Bonus

13th-month salary

Annual review and performance bonus.

Monthly lunch allowance.

Healthcare Plan

Sponsored premium health insurance for you and 2 dependents.
Annual Wellness allowance up to 5,000,000 VND per year.

Training

Sponsored professional learning & English training allowance up to 15,000,000 VND per year.

10% paid working time per week for personal development.

Laptop

Modern facilities with CTO (customized to order) laptop

Team Activities

  • Biannual luxury vacations and monthly Happy Hour.
    • Exciting company outings / events and team building activities.
    • CSR activity: 01 paid leave per year for voluntary work.

Travel Opportunities

Onsite opportunities in US, UK, Germany, … in which travel expenses will be covered by Fortna.
Opportunities to join professional exhibition abroad: LogiMAT, MODEX, ProMat.

Coding Practices

Key Technologies

  • Java
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