Warehouse Operations Manager

• Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals

• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping

• Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals

• Oversee daily operations, while controlling and managing inventory and logistics

• Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met

• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulation

• Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service

• Schedule and oversee warehouse team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime

• Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed

• Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention

• Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of package

• At least 3-5 years of warehouse operation management experience

• Excellent problem solving and communication skill. Strong warehouse operation knowledge: Exceptional Customer Service skill

• Ability in problem-solving and negotiation