Web Developer

Report to: Digital Marketing Director

JOB SUMMARY

The Web Developer is responsible for the development, maintenance, and performance of Hoan My’s websites and web applications. This role ensures that digital platforms are secure, reliable, user-friendly, and aligned with Hoan My’s brand, content, and business needs. The Web Developer works closely with content owners and stakeholders to deliver high-quality digital experiences for patients, employees, and the public.

PRIMARY RESPONSIBILITIES

Website Development & Maintenance (40%)

• Develop, customise, and maintain responsive websites and web applications using WordPress, PHP, JavaScript, HTML, CSS, MySQL and Python (beneficial)

• Build and customise WordPress themes and plugins in line with best practices for performance, scalability, and security.

• Manage WordPress integrations using APIs and approved plugins.

• Ensure websites are mobile-friendly, accessible, and optimised for performance.

• Conduct unit testing and integration testing to ensure code quality and functionality.

• Collaborate with designers to translate UI/UX prototypes (e.g., Figma, Adobe XD) into functional websites.

• Maintain a basic understanding of UI/UX principles to propose design improvements that enhance user experience.

Hosting, Performance & Security (10%)

• Manage and maintain hosting environments, including deployments, server configuration, backups, updates, and uptime monitoring.

• Conduct regular testing, debugging, and performance optimisation to ensure website reliability and fast load times.

• Implement security best practices to protect websites from vulnerabilities, attacks, and data breaches.

• Work with the Group IT security team to identify and address potential risks.

• Stay informed about new security trends and recommend improvements where necessary.

Technical Support & Troubleshooting (25%)

• Provide ongoing technical support and maintenance for existing WordPress websites and related systems.

• Diagnose and resolve website issues, bugs, and compatibility problems in a timely manner.

• Support content teams with technical guidance for updates and enhancements.

• Troubleshoot server-related issues (e.g., downtime, configuration errors) and coordinate with Group IT team for resolution.

• Offer training or documentation for non-technical staff to independently perform basic website updates.

• Monitor and manage integrations with APIs and third-party plugins, resolving issues as they arise.

Analytics, SEO & Compliance (15%)

• Implement and manage Google Analytics and Google Tag Manager to track website performance and user behaviour.

• Apply SEO best practices to improve website visibility and search performance.

• Ensure compliance with GDPR and data privacy regulations, including cookie management and tracking controls.

• Implement technical SEO strategies, such as schema markup, XML sitemaps, and robots.txt management, to enhance search engine crawling and indexing.

Collaboration & Documentation (10%)

• Collaborate closely with designers, project managers, content owners, and stakeholders to deliver user-centric digital solutions on time and within scope.

• Create and maintain clear technical documentation and user guides to support on-boarding, handovers, and knowledge transfer.

• Stay up to date with WordPress trends, plugins, security updates, and emerging web technologies, recommending improvements to tools, workflows, and methodologies.

• Use Git and version control best practices to manage code effectively across teams.

Experience & Knowledge:

5-7 years of experience in web development, with strong hands-on experience in WordPress.

Proven experience developing and maintaining WordPress themes, plugins, and integrations.

Experience managing hosting environments and website deployments.

Solid understanding of website security, performance optimisation, and best practices.

Experience implementing analytics, tracking tools, and SEO techniques.

Experience working with cross-functional teams and non-technical stakeholders.

Skills:

Strong written and verbal Vietnamese and English communication skills.

Strong proficiency in WordPress, PHP, JavaScript, HTML, CSS, and MySQL.

Good understanding of web hosting, servers, backups, and uptime monitoring.

Excellent problem-solving and troubleshooting skills.

Ability to manage multiple tasks and deliver high-quality work under time pressure.

High attention to detail and commitment to quality and security.

Professional attitude and a team player.

Python knowledge and familiarity with app development are desirable but not essential.